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Please note: Our
offices will be closed on Monday in honor of Memorial Day (US).
Have a safe and pleasant holiday!
We provide many different ways to get your technical
questions answered. Choose from among the options listed below.
E-Mail Support
support@medialionsoft.com
We offer unlimited complimentary e-mail support
to all registered customers.
You can easily send us an e-mail about a problem
from within the product. Click the Help button,
then Support. An automatic message with diagnostic
information will display. You can then click Email
to open your e-mail client and send the message.
If you are having difficulty converting a file,
please attach the file to your message. This information will
help us resolve your issue quickly.
If for any reason you do not connect immediately
to our support staff, please leave an e-mail message to the
above email address. We will return your message during our
normal business hours.
Mailing Address
MediaLionSoft
3662 Hilltop Rd,
Carson City, Nevada 89701
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License Agreement
View our license agreement.
Unlocking Software
How you unlock your new software. What to do if you have
lost your unlock code.
E-Mail Support
Please give us feedback regarding our Web site.
Refund Policy
Please read about our 90-day money-back guarantee.
Privacy Policy
Our commitment to privacy.
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